Question 1

Who is behind KAPUSTA.DEV?

Accepted Answer

KAPUSTA.DEV is a digital development studio led by Dmytro Kapusta, based in Łódź, Poland, working with clients across Europe. One team covers strategy, design, development, SEO and automation.

Question 2

How does a project start?

Accepted Answer

With a short call or a written brief. We clarify your goal, audience and constraints, then send a written scope, timeline and fixed estimate before any work begins.

Question 3

Do you sign an NDA and a contract?

Accepted Answer

Yes. We work on a written contract with clear deliverables and payment milestones, and we sign an NDA whenever your project requires it.

Question 4

In which languages can we communicate?

Accepted Answer

English, Polish, Ukrainian and Russian — in writing and on calls.

Question 5

Do you work with small businesses or only large companies?

Accepted Answer

Both. A one-page site for a local service business and a multi-country platform get the same engineering standards, just different scope.

Question 6

How involved do I need to be?

Accepted Answer

Expect one review round per milestone — roughly a couple of hours per week. We prepare decisions for you instead of sending open-ended questions.

Question 7

How long does a website take?

Accepted Answer

A landing page takes 1–2 weeks, a corporate website 3–5 weeks, and a portal or web application 6–12 weeks depending on integrations.

Question 8

Which technologies do you build with?

Accepted Answer

React, Next.js and TypeScript on the front end, Node.js and PostgreSQL on the back end, with headless CMS options when your team needs to edit content freely.

Question 9

Can I edit the content myself after launch?

Accepted Answer

Yes. We connect an admin panel or headless CMS for the pages and blocks you need to change, and record a short walkthrough for your team.

Question 10

Do you work with an existing website or codebase?

Accepted Answer

Often. We audit what exists, fix what blocks growth and improve it in steps. A rebuild is a recommendation only when the current base costs more to maintain than to replace.

Question 11

Will the site be fast and pass Core Web Vitals?

Accepted Answer

Performance is part of the build, not an afterthought: server rendering, image optimisation, and a Lighthouse and Core Web Vitals check before every launch.

Question 12

Can you build a multilingual website?

Accepted Answer

Yes — with localised URLs, hreflang, translated metadata and a language switcher, exactly like this site.

Question 13

Do you handle hosting and domains?

Accepted Answer

We set up hosting, domain, SSL, backups and monitoring in accounts registered in your name, so ownership always stays with you.

Question 14

Which e-commerce platforms do you work with?

Accepted Answer

Shopify and WooCommerce when speed matters, and custom headless stores when catalogue logic, pricing rules or integrations go beyond what templates allow.

Question 15

Which payment methods can you connect?

Accepted Answer

Stripe, PayPal, Przelewy24, BLIK, Apple Pay and Google Pay, plus cash on delivery and deferred payment providers where relevant.

Question 16

Can you integrate my ERP, warehouse or accounting system?

Accepted Answer

Yes. We sync stock, prices, orders and invoices with systems such as Subiekt, Comarch, Baselinker or your own API.

Question 17

Can you migrate an existing store without losing rankings?

Accepted Answer

Yes. We map old URLs to new ones with 301 redirects, keep metadata and structured data, and monitor traffic and indexing after the switch.

Question 18

Do you optimise the store for conversion?

Accepted Answer

We simplify the catalogue, product cards and checkout, add trust signals, and measure the effect through analytics and event tracking.

Question 19

Can I sell in several countries and currencies?

Accepted Answer

Yes — multi-currency pricing, localised content, country-specific shipping and tax rules, and marketplace feeds for Google Shopping or Allegro.

Question 20

Do you build native or cross-platform apps?

Accepted Answer

React Native covers most business cases with one codebase for iOS and Android. We go native when the product depends on heavy device features or performance.

Question 21

How long does an app take and what does it cost?

Accepted Answer

A focused MVP takes 8–12 weeks; larger products run in phases. Pricing follows the scope we agree on, and every phase has its own estimate.

Question 22

Do you publish to the App Store and Google Play?

Accepted Answer

Yes — store accounts, listings, screenshots, review submissions and release management are part of the delivery.

Question 23

Can the app work with my existing website or system?

Accepted Answer

Yes. We build or reuse an API so the app, website and back office share the same data.

Question 24

Do you support the app after release?

Accepted Answer

We keep apps updated for new OS versions, fix issues, monitor crashes and ship improvements on a monthly plan.

Question 25

Do I get a design before development starts?

Accepted Answer

Yes. You approve a clickable design in Figma — key screens desktop and mobile — before a single line of production code is written.

Question 26

Can you work with our existing brand guidelines?

Accepted Answer

Of course. We follow your brand book, or extend it where digital use cases are missing.

Question 27

Do you create logos and full brand identities?

Accepted Answer

Yes — logo, colour system, typography, layout rules and a brand book with usage examples and exported assets.

Question 28

How many revision rounds are included?

Accepted Answer

Two structured revision rounds per design stage are included; further changes are quoted transparently.

Question 29

Will the design be accessible?

Accepted Answer

We check contrast, focus states, tap targets and keyboard navigation against WCAG AA as part of the design review.

Question 30

Will my site rank on Google?

Accepted Answer

We build technically sound sites and run structured programmes — technical fixes, on-page work, content and links. We report rankings and traffic honestly and never promise a fixed position.

Question 31

How long before SEO shows results?

Accepted Answer

First technical and on-page gains appear in 4–8 weeks; competitive queries usually need 4–6 months of consistent work.

Question 32

What does local SEO include?

Accepted Answer

Google Business Profile optimisation, local landing pages, NAP consistency, map-pack tracking, and a review flow that keeps new reviews coming in.

Question 33

Do you write the content?

Accepted Answer

Yes. We plan topics from real search demand and write in your language and tone, with AI used for research and drafts, never for unedited publishing.

Question 34

What reporting do I get?

Accepted Answer

A monthly report with rankings, traffic, conversions and the work done, plus a live dashboard you can open at any time.

Question 35

Can you fix a site that lost traffic?

Accepted Answer

Yes. We start with an audit to separate algorithm impact, technical regressions and content issues, then fix the causes in priority order.

Question 36

How does AI work in practice for a business like mine?

Accepted Answer

We map a real process first — lead handling, support, quoting, reporting — then implement the smallest automation that removes the manual work.

Question 37

What can a chatbot or AI assistant actually do?

Accepted Answer

Answer questions from your own documents, qualify leads, book appointments, handle order status, and hand over to a human with full context.

Question 38

Is my data safe with AI features?

Accepted Answer

Your data stays in your own storage, we send only what a request needs, and we can run providers with no-training guarantees or EU data residency.

Question 39

Which tools do you use for automation?

Accepted Answer

Custom server-side workflows plus OpenAI, Make and n8n, connected to CRM, email, calendars, Slack, Telegram or WhatsApp.

Question 40

How quickly can an automation go live?

Accepted Answer

Once a process is mapped, a first working automation usually ships within days rather than months.

Question 41

How do you price projects?

Accepted Answer

Fixed price for clearly scoped work and a monthly retainer for ongoing development, SEO or support. You always get a written scope and estimate first.

Question 42

What are the payment terms?

Accepted Answer

Typically 50% to start and 50% on delivery for smaller projects, or milestone payments for larger ones. Retainers are invoiced monthly.

Question 43

Do you issue invoices with VAT?

Accepted Answer

Yes — invoices come from a registered Polish company (NIP 7272892890), with reverse-charge VAT for EU business clients where applicable.

Question 44

What happens if the scope changes mid-project?

Accepted Answer

New requests are estimated separately and only start once you approve them, so the agreed budget never moves silently.

Question 45

Who owns the code and the accounts?

Accepted Answer

You do. Repositories, hosting, domains and third-party accounts are registered in your name and handed over at the end of the project.

Question 46

Are there hidden or recurring costs?

Accepted Answer

Third-party costs like hosting, domains and paid plugins are listed upfront in the estimate and billed directly to you, with no markup from us.

Question 47

What happens after launch?

Accepted Answer

You can keep us on a support plan for maintenance, monitoring, updates and continuous improvements, or take full ownership — the code and access are yours either way.

Question 48

What does a support plan include?

Accepted Answer

Updates and patches, backups, uptime monitoring, small content and design changes, and a guaranteed response time depending on the plan.

Question 49

How fast do you respond to a critical issue?

Accepted Answer

Critical incidents are answered within a few hours on business plans and the same working day on basic ones.

Question 50

Do you handle backups and recovery?

Accepted Answer

Automated daily backups with tested restores, so a broken deployment or bad edit can be rolled back quickly.

Question 51

Is the site GDPR compliant?

Accepted Answer

We implement cookie consent, a privacy policy, data minimisation and EU-hosted infrastructure where required, and document what is stored and why.

Question 52

Can you take over a project from another agency?

Accepted Answer

Yes. We review the code and accounts, list risks and missing pieces, then stabilise the project before adding anything new.

Questions We Hear Most Often

General & Working Together

Websites & Web Development

E-commerce & Online Stores

Mobile Applications

Design & Branding

SEO & Local Search

AI & Automation

Pricing, Contracts & Payments

Launch, Support & Security

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