Technical Support · Healthcare
Sanctus Care Support
Ongoing maintenance retainer: monitoring, updates, backups and monthly improvements.
Year: 2025Duration: OngoingServices: Technical Support
The challenge
The site went down twice a quarter and nobody knew until patients called the reception desk.
Our approach
- Uptime and performance monitoring with alerting
- Automated backups with tested restore procedure
- Monthly dependency and security updates
- Small improvement budget included each month
Results
99.98%
Uptime last 12 months
<1h
Critical response time
0
Data loss incidents
Technologies
- Monitoring
- Backups
- CI/CD
